AI Course for Work: ChatGPT & Productivity
Choose a recurring work task and build a clearer way to complete and review it with AI. This one-day AI productivity course in Malaysia covers prompting, documents, spreadsheet analysis and multi-step workflows using ChatGPT, Claude, Gemini and Copilot.
Course overview
This hands-on programme helps professionals choose and use the right AI assistant for common workplace tasks. It covers ChatGPT, Claude, Gemini and Copilot across prompting, documents, content, data analysis and repeatable workflows. Participants leave with role-specific prompts, a clearer approach to privacy and quality control, and an action plan for applying AI responsibly in their own work or team.
Programme: AI Productivity Course for Work: ChatGPT, Claude, Gemini & Copilot
What you will learn
- Choose the right AI platform for different business tasks.
- Write context-rich prompts that produce accurate, reusable results.
- Create documents, content, summaries, analysis and presentations.
- Design repeatable workflows while managing privacy, risk and ROI.
Course outline
Explore the 5 modules covered in the programme. The sequence and emphasis can be tailored to participant needs.
AI foundations for work
Tool comparison, accounts, responsible use and identifying high-impact daily applications.
- Compare the roles of ChatGPT, Claude, Gemini and Copilot in everyday work.
- Identify tasks where an AI assistant can support a useful outcome.
- Consider responsible use, privacy and the need to verify generated information.
Prompt engineering
Context, roles, constraints, examples, iteration and building a reusable prompt library.
- Give clear context, task instructions, constraints and useful examples.
- Refine a prompt when the response does not meet the requirement.
- Build reusable prompt patterns for recurring workplace tasks.
Content and document workflows
Emails, reports, presentations, marketing content, editing and tone adaptation.
- Draft and improve emails, reports, summaries and presentation content.
- Adjust structure, tone and level of detail for the intended audience.
- Review accuracy and relevance before using generated material.
Data analysis and insight
Summarising information, analysing spreadsheets, identifying patterns and communicating findings.
- Use AI support to summarise information and explore spreadsheet data.
- Identify patterns and develop explanations of the findings.
- Check the underlying evidence before drawing conclusions or sharing results.
Automation, risk and adoption
Multi-step workflows, human review, data privacy, ROI and a practical adoption roadmap.
- Connect repeatable tasks into a structured workflow.
- Consider privacy, risk and quality checks during adoption.
- Assess practical value and define next steps for using AI at work.
A practical AI workflow and prompt library
Trainer explanation, guided application and discussion connect the module topics to practical workplace situations. The final emphasis is on applying the methods in your own role or team.
Who this course is for
Business professionals, managers, marketing teams, HR teams, administrative teams and AI beginners.
Before you join
Identify a recurring work task you want to improve, and use sample or anonymised material for practice. Confirm which AI accounts and features will be used, and follow your organisation's rules for confidential information.
How to join this AI Productivity for Work course in Malaysia
This one-day AI course is for working professionals, managers and admin, HR and marketing teams who are new to AI or want to use ChatGPT more effectively at work. You practise real office tasks and leave with a reusable prompt library.
Kursus AI untuk Produktiviti Kerja di Malaysia
Kursus 1 hari untuk profesional, pengurus, pasukan HR, pentadbiran dan pemasaran serta pemula AI. Peserta menggunakan ChatGPT dan alat AI lain untuk e-mel, laporan dan hamparan, serta membina perpustakaan prompt yang boleh digunakan semula. Kursus ini ditawarkan sebagai kelas awam atau latihan dalaman (in-house) untuk organisasi anda. Kursus ini boleh dituntut HRD Corp (dahulunya HRDF); tuntutan diuruskan melalui rakan kongsi kami, Orange Revolution.
Get the full course brochure
View the full outline, learning outcomes and learning approach in the PDF, download a copy, or have it emailed to you.
Questions about AI Productivity for Work
Which AI tools are included in the course scope?
The programme covers workplace uses of ChatGPT, Claude, Gemini and Copilot. Confirm the tools and account access for your group with ISDS before attending.
Is this course for non-technical office users?
It is designed for professionals improving everyday workflows, with a focus on practical prompting, content, documents and analysis rather than software development.
What will I practise with prompt engineering and office documents?
Use context, roles, constraints and examples, then improve prompts through iteration. Apply the approach to emails, reports, presentations and marketing content, building a reusable prompt library and a practical workflow for recurring tasks.
Does the course cover spreadsheets, data privacy and checking AI output?
Yes. The analysis module covers summarising information, analysing spreadsheets, identifying patterns and communicating findings. Human review, data privacy and responsible adoption are included in the workflow work; use sample or anonymised data and follow your organisation's rules.
Are group or student discounts available for the AI Productivity for Work course?
Yes. When you request a quotation, a 20% group discount is applied automatically for 5 or more participants. Students receive a 50% discount with a valid educational email address; group discounts do not apply to student bookings. In-house quotations use a flat programme rate.
How long is the AI Productivity for Work course?
The course runs for 1 day. Ask ISDS about the next public session or an in-house schedule for your team.
Is the AI Productivity for Work course HRDF claimable?
Yes. This course is HRD Corp (formerly HRDF) claimable. Claims are arranged through our partner, Orange Revolution, and ISDS confirms the claim arrangements with your quotation.
Will I receive a certificate for the AI Productivity for Work course?
Public-class participants receive a certificate of participation. Ask ISDS about certificate arrangements for in-house training.
How much does the AI Productivity for Work course cost?
Ask for a quotation or an in-house proposal. Share your course, team size and preferred dates, and we will confirm the format, fees, inclusions and any HRD Corp claim arrangements.