Training ROI & Learning Evaluation Course
Plan how you will show whether learning changed workplace performance. This two-day training ROI and learning evaluation masterclass in Malaysia connects Kirkpatrick and Phillips ROI concepts with evidence collection, behavioural measures and executive reporting.
Course overview
This two-day masterclass helps HR and learning teams connect development programmes to organisational goals. Participants explore evaluation models, practical evidence collection, learning analytics and executive reporting, with an emphasis on credible measures of learning value.
Programme: Learning Impact Investigation 2030: Evidence-Based Training Effectiveness, Analytics & ROI Masterclass
What you will learn
- Define measurable learning and performance objectives linked to business needs.
- Apply Kirkpatrick evaluation and Phillips ROI concepts, including costs, benefits and credible assumptions.
- Collect evidence of learning, behaviour change and organisational impact.
- Present learning insights through executive reports, scorecards and dashboards.
Course outline
Explore the 8 modules covered in the programme. The sequence and emphasis can be tailored to participant needs.
Day 1 | Building an Evidence-Based Learning Measurement Framework
The Future of Learning Evaluation 2030
The changing role of L&D in the AI era, the limits of traditional evaluation, and aligning learning with business performance.
- Examine the changing role of learning and development in the AI era.
- Consider the limits of traditional evaluation and trends in evidence-based measurement.
- Align learning with organisational performance and a culture of learning impact.
Designing Learning with Business Outcomes in Mind
Define business problems, performance objectives, success indicators and evidence requirements before implementation.
- Define the business problem before designing the training intervention.
- Translate learning objectives into performance objectives and measurable success indicators.
- Link competency development to organisational KPIs and establish evidence requirements.
Learning Evaluation Models & Training ROI Methodology
Kirkpatrick's four levels, Phillips ROI methodology, training costs, cost-benefit analysis and credible ROI assumptions.
- Apply Kirkpatrick's four levels and the Phillips ROI methodology.
- Identify training costs and examine cost-benefit analysis and ROI calculations.
- Make assumptions explicit and consider the credibility of the evidence used.
Learning Analytics & Evidence Collection
Quantitative and qualitative evidence, meaningful performance indicators and practical learning dashboards.
- Select quantitative and qualitative evidence relevant to the learning question.
- Identify performance indicators and understand learning analytics fundamentals.
- Design dashboards that communicate meaningful learning evidence.
Day 2 | Measuring Business Impact, ROI & Executive Reporting
Measuring Learning Effectiveness
Competency assessment, knowledge acquisition, skills validation, digital assessment and AI-powered evaluation.
- Assess knowledge acquisition, competency and practical skills.
- Select assessment methods and validation tools for the intended learning outcomes.
- Explore digital assessment and AI-powered evaluation within the measurement process.
Evaluating Behaviour Change in the Workplace
Post-training observation, manager evaluation, behavioural scorecards and performance tracking.
- Evaluate how participants apply learning after the programme.
- Use observation and manager evaluation to assess workplace behaviour.
- Combine behavioural scorecards with performance tracking.
Measuring Organisational Impact
Productivity, quality, cost reduction, customer satisfaction, employee engagement and capability measures.
- Connect training with productivity, quality and cost-related outcomes.
- Consider customer satisfaction and employee engagement indicators.
- Examine innovation and capability measures when assessing organisational impact.
Executive Reporting & Learning Dashboards
Executive reports, scorecards, data visualisation and evidence-based recommendations for senior management.
- Present learning evidence through executive reports and scorecards.
- Use dashboard design, data visualisation and clear storytelling for management audiences.
- Develop recommendations supported by the evidence and its limitations.
An evidence-based learning measurement framework
Facilitated workshops, learning evaluation case studies and ROI calculation practice connect the models to real organisational questions. Discussion focuses on credible evidence and clear executive reporting.
Who this course is for
HR business partners, L&D managers, Training specialists, Talent and organisation development, Learning leaders.
Before you join
Choose a learning programme and the business or performance question it should address. Consider the evidence already available, such as anonymised objectives, assessments or evaluation results. Confirm any requested materials with ISDS before attending.
How to join this Training ROI & Learning Evaluation course in Malaysia
This training evaluation course is for HR business partners, L&D managers and training specialists who need to show the impact of training. You apply Kirkpatrick and Phillips ROI concepts to build a learning measurement framework.
Kursus ROI Latihan dan Penilaian Keberkesanan Latihan di Malaysia
Kursus 2 hari untuk rakan kongsi perniagaan HR, pengurus L&D dan pakar latihan. Peserta menilai latihan menggunakan konsep Kirkpatrick dan Phillips ROI, merancang pengumpulan bukti dan melaporkan impak. Kursus ini ditawarkan sebagai kelas awam atau latihan dalaman (in-house) untuk organisasi anda. Kursus ini boleh dituntut HRD Corp (dahulunya HRDF); tuntutan diuruskan melalui rakan kongsi kami, Orange Revolution.
Get the full course brochure
View the full outline, learning outcomes and learning approach in the PDF, download a copy, or have it emailed to you.
Questions about Training ROI & Learning Evaluation
Does this course cover Kirkpatrick evaluation and Phillips ROI?
Yes. Explore Kirkpatrick's four levels and Phillips ROI concepts, including training costs, cost-benefit analysis and ROI calculation practice. Make assumptions explicit and assess the credibility of the evidence used to describe training value.
How will I evaluate behaviour change after training?
The workplace behaviour module covers post-training observation, manager evaluation, behavioural scorecards and performance tracking. Connect these findings with learning assessments and organisational indicators when building the evaluation framework.
What evidence and reports will HR and learning teams work with?
Select quantitative and qualitative evidence linked to performance objectives and business needs. The programme covers competency assessment, productivity and quality indicators, executive reports, scorecards and dashboards, with attention to clear findings and evidence limitations.
Does 2030 refer to the course date?
No. Learning Impact Investigation 2030 is the programme name and its forward-looking theme. The programme duration is two days; delivery arrangements are agreed with ISDS.
How long is the Training ROI & Learning Evaluation course?
The course runs for 2 days. Ask ISDS about the next public session or an in-house schedule for your team.
Is the Training ROI & Learning Evaluation course HRDF claimable?
Yes. This course is HRD Corp (formerly HRDF) claimable. Claims are arranged through our partner, Orange Revolution, and ISDS confirms the claim arrangements with your quotation.
Will I receive a certificate for the Training ROI & Learning Evaluation course?
Public-class participants receive a certificate of participation. Ask ISDS about certificate arrangements for in-house training.
How much does the Training ROI & Learning Evaluation course cost?
Ask for a quotation or an in-house proposal. Share your course, team size and preferred dates, and we will confirm the format, fees, inclusions and any HRD Corp claim arrangements.